en-navnod-braun-food-preparation-1080x720.jpg

Hand blenders

Perfect blending results

Learn more
en-navnod-braun-food-preparation-1080x720.jpg

Hand blenders

Perfect blending results

Learn more
NavCard-hand-mixer-1080x720.jpg

Hand mixers

Bring out the joy of cooking and baking.

Learn more
NavCard-jug-blender-1080x720.jpg

Jug blenders

Blend sauces, icy drinks & more.

Learn more
NavNode-FoodPrep-Node-Food-Processors-1080x720.jpg

Food Processors

Compact. Intelligent. Strong. Unmistakably Braun.

Learn more
en-navnod-braun-cooking-1080x720.jpg

Multifunctional contact grills

All in one. Perfectly grilled meat and much more.

Learn More
en-navnod-braun-cooking-1080x720.jpg

Multifunctional contact grills

All in one. Perfectly grilled meat and much more.

Learn More
NavNode-Cooking-Node-Snack-Maker-1080x720.jpg

Snack Maker

All your favorite snacks in a snap.

Learn more
NavNode_Breakfast_Node_Coffee-makers_1080x720.jpg

Coffee makers

Intuitive design. Inviting aroma

Learn more
NavNode_Breakfast_Node_Coffee-makers_1080x720.jpg

Coffee makers

Intuitive design. Inviting aroma

Learn more
NavNode-Breakfast-Node-Water-kettles-1080x720.jpg

Water kettles

Fast and reliable with a unique design.

Learn more
NavNode-Breakfast-Node-Citrus-juicers-1080x720.jpg

Citrus juicers

Fresh juice made fast & easy.

Learn more
NavNode-Breakfast-Node-Toaster-1080x720.jpg

Toasters

A tasty, toasty start to your day.

Learn more
NavNode-Breakfast-Node-Spin-Juicers-1080x720.jpg

Spin Juicers

Make the most out of your fruits.

Learn more
NavNode-Breakfast-Node-PurEaseCollection-1080x720.jpg

PurEase Collection

Breakfast made beautifully. Morning made simple.

Learn more
NavNode-Breakfast-Node-PurShineCollection-1080x720.jpg

PurShine Collection

Brighten up your morning.

Learn more
NavNode-Breakfast-Node-IDBreakfastCollection-1080x720.jpg

ID Breakfast Collection

Start the day your way. Breakfast made just the way you like it.

Learn more
NavNode-Breakfast-Node-BreakfastSeries-1-1080x720.jpg

Breakfast Series 1

Just what you need. Start your day off right.

Learn more
J500_Identity_GreenSmoothie_1080x720.jpg

Identity Collection

Unmistakably you. Unmistakably Braun.

Learn more
Tribute_Collection_1080x720.jpg

Tribute Collection

Purely what you need.

Learn more
NavNode-GarmentCare-Node-Steam-generator-irons-1080x720.jpg

Steam generator irons

Top results faster & easier.

Learn More
NavNode-GarmentCare-Node-Steam-generator-irons-1080x720.jpg

Steam generator irons

Top results faster & easier.

Learn More
NavNode-GarmentCare-Node-Steam-irons-1080x720.jpg

Steam irons

Flawless ironing quick & easy.

Learn more
en-NavCard-get-inspired-1080x720.jpg

en-NavCard-hand-blender-attachments-1080x720.jpg

Hand blender attachments & accessories

Experience the versatility

Learn more
en-navnod-recipes-1080x720.jpg

Recipe collection

Fun and simple recipes from Braun.

Learn more
en-navnod-garment-care-1080x720.jpg

Sanitization function

Kills more than 99.99% of viruses and bacteria¹.

Learn more
NavNode_Support_Node_Services_1080x720.jpg

Support & Service

How can we help you?

Need help?
en-navnod-more-Braun-products-1080x720.jpg

Personal care

Discover Braun's hair removal, grooming & skin care products.

Learn more
  1. Back to homepage
  2. Deliveries and returns

Deliveries and returns

We want to make sure you are delighted every time you shop with us. Please find here below a few useful information on our deliveries and returns policies.

Shipping details

We will take care of the shipment of your order as soon as your purchase is placed. You will receive a shipping confirmation email including your shipment tracking link to keep your delivery status monitored directly on the shipping carrier’s website.

Standard shipping is free of charge for orders above €35 while a shipping fee of €6 will be applied on orders below this amount.

Delivery timing depends on ordered products, addresses and shipment methods. During sales or promotional periods, shipments might take slightly longer than expected.

Remember to provide a residential delivery address and a valid phone number when placing your order. Please note that it is not possible to deliver your orders abroad.

For safety reasons, the following products will be delivered exclusively through standard shipping: portable air conditioners, dehumidifiers and descalers.

Returns

Customer satisfaction is something we take very seriously. 
If you're not happy with your purchase, you can return unused items purchased on our Official website within 30 days from their shipment for a full refund of their purchase price.

How to proceed:
Please observe the following steps:

1.a Access to your private account area (for registered members)

1.b Access to the order page sent by email (for guest members)

2. Click the RETURN button on the top right of the page

3. Select the product you want to return 

4. Download the pre-paid return label and document

5. Put the return document inside the parcel and close the box (the products have to be returned in their original packaging)

6. Stick the UPS return label on the box 

7. Either take the parcel to the nearest UPS station and drop it off or book a home pick up for free 
(For home pick up please contact UPS by the official company phone line or website)
The tracking back will be shown and updated on your order confirmation page. 
Please mind that pre-paid return labels can be used within 30 days from your return request date. 

If you choose a different delivery service for your return, we kindly ask you to note that return shipping cost will be defined by the courier at customers’ expense and we will not be able to track your parcel and to keep you updated on the return status. 

We will not assume any responsibility for damages or loss that occurs to those goods after they're delivered to you.

What to add inside the return parcel

In case of a return, please add all the following items inside the original box and parcel:

  • The unused product in their original condition and packaging
  • Accessories included inside the original box
  • Anything else received with the products (this includes free gifts and discount vouchers)
  • Warranty Paper
  • User manual

Refunds

All refunds will occur via the original payment method used within 14 days from the receipt of the goods.

Warranty Terms

Our products are designed to last over time. In the unlikely event that your product presents a defect during its warranty period, we invite you to refer to our General Terms and Conditions:
For our full Terms & Conditions, please click here
Loading